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Chief's Page
MISSION STATEMENT
Our mission,
collectively as a department and as individual
officers, is to provide an exemplary level of
service and protection to the residents and who
may visit, work in, or travel through our
community.
We will serve the community
through professional conduct at all times and the
enforcement of criminal and traffic laws without
prejudice or bias, with respect for the rights of all
people, to assure a safe and secure environment
for all.
Integrity
  • Follow through to do the right thing
  • Treat others fairly
  • Recognize that integrity applies to the big and small things; it cannot be
    compromised


Courage
  • Exercise physical courage by reacting appropriately to threats even when faced
    with physical risk
  • Demonstrate moral courage by doing the right thing even if it's not popular with
    others


Professionalism
  • Deliver the best possible service; go the "extra mile" for citizens when they need
    help
  • Become as knowledgeable and skilled as possible
  • Handle all assignments and calls to the best of our ability; be accountable
  • Take ownership of our successes and our failures
  • Put the needs of others ahead of our own when necessary

Quality Service
  • Be approachable
  • Treat others with respect
  • Do more than what the job requires when handling complaints
  • Be through in how we handle our responsibilities
  • Handle contacts with citizens in a friendly, personable way
  • Be a good advocate for victims

Empathy
  • Demonstrate compassion when appropriate
  • Be a calming influence

Community Partnership
  • Seek out and listen to community feedback
  • Be responsive to community concerns
  • Be willing to adjust or change what we do to better serve the community
  • Maximize opportunities for citizen contacts

Adaptability
  • Be flexible and open to change
  • Plan for the future
  • Be willing to think beyond the immediate needs of the department and the
    community
The work of the Flora Police Department is driven by the principles expressed in our mission statement: "The
Flora Police Department strives to provide the citizens of Flora quality service and a secure community. We are
committed to the professional growth of our officers and department in order to better create and preserve a
positive partnership with the community we serve.
John Nicholson